“酒店后院”:酒店经营者对酒店自杀事件的看法

Burçin Kırlar-Can, M. Ertaş
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摘要

摘要本研究基于机会理论,考察了酒店员工和管理者对酒店自杀的看法。采用探索性质的研究设计来深入了解酒店的不良事件,本研究考察了酒店经营者在预防自杀和应对后遗症方面的意见、态度和管理技巧。我们对基耶岛代尼兹利的16家酒店经营者进行了面对面的深入采访。数据收集包括报纸上关于酒店自杀案件的文章。调查结果表明,酒店大多履行了他们的法律义务,如登记、检查身份、立即向派出所发送身份报告。然而,他们很少对自杀事件采取预防措施。
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“Hotel backyard”: hoteliers’ perspectives on hotel suicides
ABSTRACT This study investigates the perspectives of hotel employees and managers on hotel suicide based on the opportunity theory. Using an exploratory qualitative research design to gain insights into undesirable events in hotels, the study examines the opinions, attitudes, and management skills of hoteliers in preventing suicide and coping with the after-effects. Face-to-face in-depth interviews were conducted with sixteen hoteliers in Denizli, Türkiye. Data collection included scenarios consisting of newspaper articles about hotel suicide cases. The findings demonstrated that hotels mostly meet their legal obligations, such as taking registration, checking identity, and sending instant identity reports to the police station. However, they rarely take preventive measures against suicidal events.
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