理性战略实施方式对肯尼亚国有商业企业绩效的影响

Vincent I Ngundi, J. M. Namada
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摘要

本研究旨在探讨理性战略实施方式如何影响肯尼亚商业国有企业的绩效。本研究采用实证主义研究哲学,采用描述性研究设计。目标人群为1813名肯尼亚商业国有企业中层管理人员(工作组N-Q)。采用多阶段抽样法,从目标人群中抽取327名调查对象。采用半结构化问卷收集数据。本研究通过SPSS统计软件进行线性回归分析,发现理性的战略实施方式对肯尼亚国有商业企业的绩效有显著的正向影响。此外,本研究发现,控制系统、明确的战略目标和以下预先安排的活动对肯尼亚商业国有公司的财务绩效产生了积极而显著的影响。此外,控制系统和后续预先安排的活动对肯尼亚商业国有企业的客户满意度有正向显著影响,但明确的战略目标对肯尼亚商业国有企业的客户满意度没有统计学意义上的显著影响。本研究的结论是,采用理性的战略实施方式提高了肯尼亚商业国有企业的绩效,因此建议,为了提高绩效,商业国有企业的管理层应确保控制系统到位,战略目标明确,战略的实施遵循预先安排的活动。
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Influence of rational strategy implementation Sstyle on Pperformance of commercial state corporations in Kenya
This study sought to examine how the rational strategy implementation style influenced the performance of commercial state corporations in Kenya. This study employed the positivism research philosophy and a descriptive research design. The target population was 1813 staff working in middle-level management (job groups N-Q) in commercial state corporations in Kenya. The multistage sampling method was applied to draw 327 respondents from the target population. Data was collected using semi-structured questionnaires. Using linear regression analysis through the SPSS statistical software, this research study established that the rational strategy implementation style had a positive and significant influence on the performance of commercial state corporations in Kenya. Further, this study found that a control system, clear strategic objectives and following pre-arranged activities positively and significantly influenced the financial performance of commercial state corporations in Kenya. In addition, a control system and following pre-arranged activities positively and significantly influenced the customer satisfaction of commercial state corporations in Kenya, but clear strategic objectives had no statistically significant influence on the customer satisfaction of commercial state corporations in Kenya. This study concludes that adoption of the rational strategy implementation style enhances the performance of commercial state corporations in Kenya, and therefore recommends that in order to improve performance, the management of commercial state corporations should ensure that control systems are in place, that strategic objectives are clear, and that the implementation of strategy follows pre-arranged activities.
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