Decision-Making Support in Evaluating Gaps and Efficiencies of the Railway Industry Performance: Using Non-Radial of Data Envelopment Analysis

An efficiency evaluation is one of the most significant tools of transportation performance assessment and is of particular importance to decision making units to consider efficiency issues. The experience of Turkey can be used to compare and improve the efficiency of rail performance. The study employs both of radial and non-radial of data envelopment analysis method, where efficiency scores and technical efficiency of rail performance were ranked and compared over period 1977–2017. The study was fulfilled that Turkey rail is more capable in terms of exploiting its transport indicators into useful outputs. The outcomes indicated that the rail performance was operating most effectively, and the most efficient years were 1977, 1978, 1979, 1984, 1985, 1988, 1989, 1990, 1993, 2008, 2010, 2011, 2014, 2015, 2016, and 2017, whereas it exhibited relative inefficiency throughout 2001–2002, in which the efficiency scores decreased in relation to other years.