销售前景框架:营销团队、销售人员能力和销售结构

Q3 Business, Management and Accounting BAR - Brazilian Administration Review Pub Date : 2020-01-01 DOI:10.1590/1807-7692BAR2020200025
V. Vieira, D. Claro
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引用次数: 3

摘要

销售管理是几乎所有市场交易的一个组成部分。营销团队、销售机会、销售人员技能、公司销售资源、数字平台和销售薪酬计划创造了销售前景框架下的营销-销售-公司动态关系。公司的管理者不断努力处理这些动态环境中的多种因素。这篇文章提供了销售前景努力的概述,并阐明了公司如何通过管理三个相互关联的要素来产生卓越的绩效。营销团队(例如,产生潜在客户),销售人员能力(例如,个人和团队能力),以及公司准备部署销售结构(例如,销售平台)导致卓越的业绩。通过跳出思维定势,作者提出了销售人员前景框架,该框架基于先前的市场营销、销售和零售研究与多种关联。讨论了对销售漏斗管理的启示,并提出了进一步研究的建议。
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Sales Prospecting Framework: Marketing Team, Salesperson Competence, and Sales Structure
Sales management is an integral part of virtually all market exchanges. Marketing team, sales opportunities, salesperson skills, firm sales resources, digital platforms, and sales compensation plan create a marketing-salesperson-firm dynamic underlying the sales prospecting framework. Firm’s managers continuously strive to deal with these manifold elements of such dynamic context. This article offers an overview of the sales prospecting effort and sheds light on how firms generate superior performance by managing three interconnected elements. The marketing team (e.g., generating leads), salesperson competence (e.g., individual and team competence), and the firm being ready to deploy sales structure (e.g., sales platform) result in superior performance. By thinking outside the box, the authors propose the Salespeople Prospecting Framework with multiple associations based on previous marketing, sales, and retail research. The authors discuss implications for managing the sales funnel and offer suggestions for further research investigation.
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来源期刊
BAR - Brazilian Administration Review
BAR - Brazilian Administration Review Business, Management and Accounting-Strategy and Management
CiteScore
1.80
自引率
0.00%
发文量
8
审稿时长
16 weeks
期刊介绍: Launched in 2004, BAR has an international scope in terms of topics of interest, target audience, and editorial boards. It is an A2-journal according to the Brazilian classification Qualis/Capes, which is thus a strong signal about the quality of published works and about the transparency of the editorial process. BAR follows the editorial principles available in document Best Practices of Scientific Publication, an initiative championed by the Brazilian Academy of Management (ANPAD) that seeks to assist journals to achieve high scholarly standards and enhance their impact as sources for theoretical and applied research. Furthermore, since 2013, BAR is a member of COPE (Committee on Publication Ethics), what is another signal of efforts made towards adhering to the most rigorous ethical principles in academic publication.
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