Police officer perceptions of diversity efforts: a disconnect between the goals and the methods

ABSTRACT Diversifying law enforcement agencies to reflect the communities they serve has continued to be a difficult task worldwide. Research has focused on evaluating diversity initiatives in terms of staffing demographic changes, but the perspective of officers working in departments aiming to diversify is often missing. This study examines officers’ perceptions of diversity initiatives in practice. Qualitative analysis indicated officers were supportive of diversifying; however, nearly all officers, regardless of gender or race/ethnicity, were concerned with the methods used. Findings revealed that officers: 1) doubted the merit of their own achievements, 2) perceived promotion/assignment practices as ambiguous, 3) felt politics created symbolic changes, and 4) wanted to inform future diversity efforts. Findings suggest that officer perspectives, particularly from underrepresented groups, are needed to better understand why diversity initiatives have yielded minimal change and to build more effective practices to increase diversity and retain diverse personnel.