高信任组织的神经科学

IF 0.9 Q4 PSYCHOLOGY, APPLIED Consulting Psychology Journal-Practice and Research Pub Date : 2018-03-01 DOI:10.1037/cpb0000076
P. Zak
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引用次数: 33

摘要

人类被嵌入到各种各样的组织中。组织文化可以促进亲社会行为,如诚信,或反社会行为,如盗窃。社会神经科学的研究已经确定神经化学物质催产素是可信度的关键神经信号。本文以神经科学研究和企业实地调研为基础,阐述了促进组织内部信任的关键因素。本文给出了如何在组织中进行干预以增加信任的模型,并使用真实的组织实例来展示各种公司是如何做到这一点的。这种“神经管理”方法为理解影响组织绩效的重要因素提供了科学基础。
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The Neuroscience of High-Trust Organizations
Human beings are embedded in various organizations. Organizational cultures can promote prosocial behaviors such as trustworthiness or antisocial behaviors such as theft. Studies in social neuroscience have identified the neurochemical oxytocin as a key neurologic signal for trustworthiness. On the basis of the neuroscience research and field studies done in businesses, this article describes the key factors that can help to promote trust within organizations. A model is given for how to intervene in organizations to increase trust, and real organizational examples are used to show how various companies have done this. This approach to “neuromanagement” provides a scientific foundation to understand an important factor that affects performance in organizations.
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来源期刊
CiteScore
2.50
自引率
9.10%
发文量
22
期刊介绍: Consulting Psychology Journal: Practice and Research serves as a forum for anyone working in the area of consultation. The journal publishes theoretical and conceptual articles, original research, and in-depth reviews with respect to consultation and its practice. The journal also publishes case studies demonstrating the application of innovative consultation methods and strategies on critical or often overlooked issues with unusual features that would be of general interest to other consultants. Special issues have focused on such current topics as organizational change, executive coaching, and the consultant as an expert witness.
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