论垃圾意见的时间动态:以Yelp为例

C. SantoshK., Arjun Mukherjee
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引用次数: 65

摘要

近年来,垃圾意见问题越来越普遍,引起了人们的广泛关注。虽然这个问题已经在不同的维度上得到解决,但意见垃圾邮件运作的时间动态尚不清楚。垃圾邮件发送者是否采用了特定的垃圾邮件策略?关于实体的真实评级的动态会发生什么样的变化。对于需要发送垃圾邮件以保持阈值流行度的实体,缓冲垃圾邮件如何操作,并减少垃圾邮件以使实体获得更好的成功?我们结合Yelp的时间序列分析来分析这些问题。我们的分析发现了各种时间模式,以及它们与虚假评论发布率的关系。基于我们的分析,我们使用向量自回归来预测不同垃圾邮件策略中的欺骗率。接下来,我们探讨了过滤评论对实体(长期和近期)未来评级和受欢迎程度预测的影响。我们的结果发现新的时间动态的垃圾邮件,这是直观的,有争议的,也使信心Yelp的过滤。最后,我们利用我们发现的欺骗检测的时间模式。大规模评论的实验结果表明,我们的方法显著改进了现有方法的有效性。
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On the Temporal Dynamics of Opinion Spamming: Case Studies on Yelp
Recently, the problem of opinion spam has been widespread and has attracted a lot of research attention. While the problem has been approached on a variety of dimensions, the temporal dynamics in which opinion spamming operates is unclear. Are there specific spamming policies that spammers employ? What kind of changes happen with respect to the dynamics to the truthful ratings on entities. How do buffered spamming operate for entities that need spamming to retain threshold popularity and reduced spamming for entities making better success? We analyze these questions in the light of time-series analysis on Yelp. Our analyses discover various temporal patterns and their relationships with the rate at which fake reviews are posted. Building on our analyses, we employ vector autoregression to predict the rate of deception across different spamming policies. Next, we explore the effect of filtered reviews on (long-term and imminent) future rating and popularity prediction of entities. Our results discover novel temporal dynamics of spamming which are intuitive, arguable and also render confidence on Yelp's filtering. Lastly, we leverage our discovered temporal patterns in deception detection. Experimental results on large-scale reviews show the effectiveness of our approach that significantly improves the existing approaches.
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