非英语母语者在商务中使用英语的影响

Thanakit Ouanhlee
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摘要

这项研究旨在调查非母语人士在商务中使用英语的影响。具体来说,该研究考察了使用英语对非母语人士的谈判技巧和营销能力的影响,以及流利程度或词汇量如何影响他们在国际商务中的议价能力。本文还探讨了将英语确立为企业标准的效果。本研究采用准实验研究设计来了解非母语人士在商务中使用英语的影响。本研究的背景资料涵盖了在商业环境中使用英语,特别强调在其他国家设立分支机构的国际公司。本节考察组织采用英语作为公司标准的能力,从而与国际客户进行交流,而不管他们的文化背景如何。文献综述部分提供了一个实证和理论框架,说明非母语人士在商业中使用英语如何影响商业成果。实证文献综述部分提供了实际的见解、例子和以前的经验,说明英语的使用如何影响非母语人士和母语人士。实证文献综述的主要目的是了解非英语母语人士使用商务英语的好处、优势、挑战和劣势。理论文献综述部分详细介绍了交际理论及其对非母语人士使用英语进行商务活动的影响。研究涉及的理论包括认知负荷理论、社会学习理论、交际适应理论和文化维度理论。方法论部分解释了研究中使用的方法和技术,包括设计、数据收集和分析。本研究采用准实验研究设计,探讨两组人使用商务英语的效果。研究结果采用了定量分析和定性分析相结合的方法。t检验的使用有助于比较两组人的表现,并了解教育项目对英语交流培训的影响。最后,对研究结果进行了讨论,讨论了非母语人士在商业中使用英语如何提高他们的全球影响力,以及使用英语的挑战和好处。该研究建议进行定性研究,以确定培训和教育计划对非母语人士在商业中流利地说英语和使用英语的能力的影响,从而证明将英语作为国际组织的公司标准是合理的。
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Effect on Non-Native English Speakers of Utilizing English for Business
This study sets out to examine the effect on non-native speakers of utilizing English for business. Specifically, the study examines the effect of utilizing English on non-natives’ negotiation skills and marketing abilities, and the way in which fluency or vocabulary affects their bargaining power in international business. The effect of establishing English as the corporate standard is also explored. The study adopts a quasi-experimental research design to understand the effect on non-native speakers of utilizing English for business. The background information in the study covers the use of English in a business context, with specific emphasis on international corporations setting up branches in other countries. This section examines the ability of organizations to adopt English as a corporate standard and thus to exchange with international customers regardless of their cultural background. The literature review section provides an empirical and theoretical framework on how the use of English for business by non-native speakers affects business outcomes. The empirical literature review section provides practical insights, examples, and previous experiences on how the use of English affects non-native speakers compared to native speakers. The main objective of the empirical literature review is to understand the benefits, advantages, challenges, and disadvantages of the use of English for business for non-native English speakers. The theoretical literature review section gives details on theories of communication and their implications for the effect on non-native speakers of utilizing English for business. The theories included in the study are cognitive load theory, social learning theory, communication accommodation theory and cultural dimensions theory. The methodology section explains the method and techniques used in the study with respect to the design, data collection, and analysis. The study adopts a quasi-experimental research design to investigate the effect of two groups utilizing English for business. Both quantitative and qualitative analyses are used for the study results. The use of t-tests helps to compare the performance of the two groups and to understand the influence of an educational program to give training in English communication. Lastly, there is a discussion of the findings of the study with respect to the way in which the utilization of English for business by non-native speakers improves their global reach and the challenges and the benefits of using English. The study recommends qualitative research to establish the impact of training and educational programs on non-native speakers’ ability to speak and use the English language fluently in business, thus justifying the use of English as a corporate standard for international organizations.
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