Gli operatori di pastorale alla prova del digitale prima e durante la pandemia

The contribution analyses the role of pastoral workers within Italian parishes in relation to the use of community technologies. Specifically, the following will be presented: on the one hand, the profiles of the workers involved in pastoral care before the pandemic, through the data of an online survey that involved 3,350 operators; on the other, the contributions made by the operators during the pandemic for the continuation of pastoral activities, through the analysis of two cases of good digital practices. Finally, the analysis of the strategies adopted by pastoral workers in the use of digital technologies, both before and during the pandemic event, makes it possible to detect the important relationship between relational skills and digital skills in the promotion of pastoral activities.