医疗保健环境中的中介:策略和实现

A. Nager
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引用次数: 0

摘要

冲突和摩擦是医疗环境的一部分。相关的复杂性和多层次的错综复杂的存在,导致不安和未解决的情况。问题和问题可能发生在卫生保健机构普遍设置的等级制度的各个层面。解决这些冲突的经验必须采用一种普遍和精简的方法,充分剖析问题,以便作为先发制人的战略获得理解。通过协作框架和调解,可以取得成功。
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Mediation in a healthcare setting: Strategies and implementation
Conflicts and friction are part and parcel of healthcare environments. Associated complexity and multilayered intricacies that exist, leads to unsettling and unresolved circumstances. Issues and problems may occur at all levels in the hierarchical set up universally in healthcare institutions. Resolution of these conflictual experiences has to occur with a pervasive and streamlined methodology that fully dissects out the issues, in order to gain understanding as a preemptive strategy. Through a collaborative framework and mediation, success can be achieved.
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