M. Reyes González Ramírez, José Luis Gascó Gascó, Juan Llopis Taverner
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Razones y riesgos del outsourcing de sistemas de información en las grandes empresas españolas
Information Systems Outsourcing is a common practice in companies with unstoppable growth. It is therefore essential to know in depth what are the reasons that lead companies to outsource and what the major risks are inherent in this practice. This paper makes a proposal for these reasons and risks and it assesses them in the case of the major Spanish companies through a survey that was replicated twice. The longitudinal analysis allows to draw trends and to assess continuity and change in the reasons and risks of outsourcing. Although the reasons are fairly stable the risks have changed, in terms of their valuation trend in recent years. In any case the proposed reasons and risks should be taken into account by management, prior to any outsourcing decision.