{"title":"在组织中建立流程管理基础设施的系统方法","authors":"V. Nanda, S. Lemire","doi":"10.1109/STEP.1997.615476","DOIUrl":null,"url":null,"abstract":"This paper describes a practical, methodical and substantive approach to setting up the essentials of a process management infrastructure in an organization. The paper discusses the key elements of a process management infrastructure, as being implemented in an ongoing process improvement program at Ericsson. The catalysts for this improvement effort were: management need, customer demand, process capability assessments and competitive pressure.","PeriodicalId":68622,"journal":{"name":"软件","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"1997-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"A methodical approach to establishing a process management infrastructure in an organization\",\"authors\":\"V. Nanda, S. Lemire\",\"doi\":\"10.1109/STEP.1997.615476\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This paper describes a practical, methodical and substantive approach to setting up the essentials of a process management infrastructure in an organization. The paper discusses the key elements of a process management infrastructure, as being implemented in an ongoing process improvement program at Ericsson. The catalysts for this improvement effort were: management need, customer demand, process capability assessments and competitive pressure.\",\"PeriodicalId\":68622,\"journal\":{\"name\":\"软件\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1997-07-14\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"软件\",\"FirstCategoryId\":\"1093\",\"ListUrlMain\":\"https://doi.org/10.1109/STEP.1997.615476\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"软件","FirstCategoryId":"1093","ListUrlMain":"https://doi.org/10.1109/STEP.1997.615476","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
A methodical approach to establishing a process management infrastructure in an organization
This paper describes a practical, methodical and substantive approach to setting up the essentials of a process management infrastructure in an organization. The paper discusses the key elements of a process management infrastructure, as being implemented in an ongoing process improvement program at Ericsson. The catalysts for this improvement effort were: management need, customer demand, process capability assessments and competitive pressure.