探索Covid-19大流行期间智力残疾成人及其护理人员对电话、视频和面对面心理预约的看法:一项服务评估

Q4 Psychology Clinical Psychology Forum Pub Date : 2022-12-01 DOI:10.53841/bpscpf.2022.1.360.49
Y. Dandil, K. Theodore, A. Tickell, Roman Raczka
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引用次数: 0

摘要

冠状病毒(Covid-19)大流行导致卫生服务机构改变了为智障人士及其照顾者提供支持的方式。因此,这项新颖的服务评估旨在了解服务用户在Covid-19大流行期间和之后对电话,视频或亲自心理预约的看法。总共有45名智力残疾的成年人和他们的照顾者完成了我们的混合方法问卷。服务用户报告说,他们发现视频会议既简单又有用。尽管视频和电话心理咨询的总体体验是积极的,但大多数服务用户报告说,在2019冠状病毒病大流行之后,他们更喜欢面对面的心理咨询。然而,27%的服务使用者还报告说,他们希望治疗提供方式的灵活性,更倾向于远程和现场预约。因此,建议临床医生采取以人为本的方法来提供预约,确保服务用户了解可用的选择并询问他们的偏好。研究结果还表明,使用可获得的措施进行基于实践的持续证据的重要性,从而让服务使用者参与进来,以更广泛地了解数字技术在临床实践中的经验。进一步的研究还应确保对有关个人护理的所有决定采取包容残疾的应对措施,并确保向智障人士及其护理人员提供最佳的数字精神保健服务。
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Exploring the views of adults with intellectual disabilities and their carers on telephone, video, and in-person psychology appointments during the Covid-19 pandemic: A service evaluation
The coronavirus (Covid-19) pandemic has led health services to change the way they support people with intellectual disabilities and their carers. Therefore, this novel service evaluation aimed to find out what service users thought about telephone, video or in-person psychology appointments during and after the Covid-19 pandemic. Overall, 45 adults with intellectual disabilities and their carers completed our mixed-methods questionnaire. Service users reported that they found video sessions easy and helpful. Despite an overall positive experience of video and telephone psychology input, most service users reported a preference for in-person psychology sessions after the Covid-19 pandemic. However, 27 per cent of service users also reported that they would appreciate flexibility in the modality of therapy delivery, with a preference for both remote and in-person appointments. Therefore, it is recommended that clinicians take a person-centred approach to offering appointments, by ensuring service users are aware of the available options and asking what their preference is. The findings also suggest the importance of ongoing practice-based evidence using accessible measures, whereby service users are involved to gain a broader understanding of experiences of digital technologies in clinical practice. Further research should also ensure that there is a disability-inclusive response to all decisions regarding one’s care and that the best provision of digital mental healthcare is provided to people with intellectual disabilities and their carers.
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Clinical Psychology Forum
Clinical Psychology Forum Psychology-Clinical Psychology
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