粉丝越多越好吗?Instagram种子营销活动中关注者数量与用户参与度的非线性关系

Suyoung Moon, Shijin Yoo
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摘要

种子营销活动(SMC)是随着社会媒体的广泛使用而产生的一种新型营销活动。以前的研究已经检验了如何找出最优的播种策略,从而从竞选中获得最佳结果。本研究探讨了影响者的特征与用户粘性之间的关系。该数据包括2020年9月在韩国发布的1062个Instagram种子帖子和发布这些内容的用户中的778个种子帖子的信息。通过负二项回归分析,我们的二次模型表明,用户粘性与种子网红的关注者数量之间的关系呈倒u形,这表明拥有更多关注者的网红可能并不总是营销人员的最佳选择。此外,本研究表明,当影响者是种子产品的专家时,来自大量关注者的负面边际影响可以减弱。
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Are More Followers Always Better? The Non-Linear Relationship between the Number of Followers and User Engagement on Seeded Marketing Campaigns in Instagram
Seeded marketing campaign (SMC) is a newly created type of marketing activities with the widespread use of social media. Previous research has examined to fi nd out the optimal seeding strategy that yields the best outcome from the campaign. This research explores the relationships between the characteristics of the seeded in fl uencer and user engagement. The data consists of information from 1062 seeded Instagram posts posted in September 2020 in Korea and 778 seeded in fl uencers who posted those contents. Analyzed by negative binomial regression, our quadratic model suggests that the relationship between user engagement and the number of followers of the seeded in fl uencer draws an inverted U-shape, indicating in fl uencers with greater number of followers may not always be the best choice for the marketers. Moreover, this research shows that the negative marginal impact coming from the huge number of followers can be attenuated when the in fl uencer is an expert of the seeded product.
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