Reinforcement Learning in Anylogic Simulation Models: A Guiding Example Using Pathmind

Reinforcement Learning has recently gained a lot of exposure in the simulation industry. In this paper, we demonstrate the use of reinforcement learning in AnyLogic software models using Pathmind. A coffee shop simulation is built to train a barista to make correct operational decisions and improve efficiency that directly affects customer service time. The trained policy outperforms rule-based functions in terms of customer service time and throughput.