Official position of business owners regarding the behaviour of public health inspectors during performance of official control in public purpose venues

Public health inspectors are members of the health system of the community, who concentrate on prevention and prophylaxis of public health. They are government officials and as such it is not only necessary that they perform their duties conscientiously but also that they establish a socio-cultural model of behavior during the performance of official control. The aim of the study is to research attitudes of persons working in public purpose venues towards the behavior of PHIs (Public Health Inspectors) while performing official control. 125 representatives of public purpose venues participated in the survey, of whom 45,6% were business operators and 54,4% – employees, divided into three groups according to the type of controlling agency. Half of the public officials “explain the rights and obligations“, while 48,8% do that „thoroughy and in detail“. Causes of conflict on behalf of PHIs according to 24,8% of respondents are the differences in interpretation of legislation by different inspectors, which leads to different requirements for the same thing. Over 1/3 assert that during control PHIs behave in a professional and responsible manner and are knowledgeable of the relevant legal provisions. The respondents (62,4%) view the conduct of PHIs as „lawful and impartial“. Nevertheless, the participants in the survey share recommendations for improvement of the efficacy of health control: additional professional education of civil servants, polite attitude, respect and provision of more information on PHIs’s behalf during control.