内部外包作为大公司的人事流程优化

M. Masilova
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引用次数: 1

摘要

本文以内部外包形式的人事管理主体职能集中化为背景,介绍了在人事流程实践中对人员的选择和适应的研究结果。俄罗斯运输和物流公司FESCO的一个独立分支机构被选为研究对象。该公司在全国各个城市都设有办事处。为了增加可管理性,保证公司所有流程的实施统一,很多功能都是集中的,包括人事管理的功能。提供人员的任务分配给FESCO服务中心的人事招聘部门。进行这项研究是为了确定在人员选择的实施和适应方面的问题,并确定这些过程优化的可能性。他们使用了下列研究方法:对这项活动的方法进行分析,对运输集团雇员和集中人事服务专家进行调查,以及对他们工作日的时间安排进行调查。由此可以确定,公司的人员招聘和适应的做法存在导致空缺长期关闭和人力资源经理超载的问题。为了优化功能,考虑了人员选择和适应自动化的可能性。提出将模板邮件引入人事管理实践,实现基于E-Staff平台的网站工作自动化。阐述了利用该平台进行人员选拔和适应的工作组织机制,并给出了指标。他们得出结论,招聘人员活动的自动化对员工招聘和适应的有效性有积极的影响。
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Internal outsourcing as personnel process optimization in a large company
The article is devoted to the presentation of the study results concerning the practice of personnel processes for the selection and adaptation of personnel in the context of the main functions of personnel management centralization in the form of internal outsourcing. One of the isolated subdivisions of the transport and logistics company of Russia, FESCO, was selected for the study. The company has locations in various cities of the country. In order to increase manageability and ensure the implementation unity of all processes in the company, many functions are centralized, including the function of personnel administration. The tasks of personnel provision are assigned to the personnel recruitment department of the FESCO Service Center. The study was conducted in order to identify problems in the implementation of personnel selection and their adaptation and to determine the possibility of these processes optimization. They used the following research methods: the analysis of approaches to this activity, the survey of the Transport Group employees and the experts of the centralized personnel service, and the timing of their working day. Thus, it was established that the practice of the company personnel recruitment and adaptation has the problems leading to a long-term closing of vacancies and overloading of HR managers. In order to optimize the functions, the possibilities of automating the selection and adaptation of personnel are considered. It is proposed to introduce template mailings into the practice of personnel management, to automate work with sites based on the E-Staff platform. They described the mechanism of work organization on the selection and adaptation of personnel using this platform, the indicators are given. They concluded that the automation of recruiters' activities has a positive effect on the effectiveness of worker recruitment and adaptation.
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