新冠肺炎疫情下的公共交通零售支付

O. Korobeynikova, Dmitry Korobeynikov, O. Lunyakov, E. Shemet, S. Popova
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引用次数: 0

摘要

大流行是公共交通票价出现消极和积极变化的催化剂。在公共交通领域,客运公共交通的所有环节都需要完全自动化。本研究的目的是证实公共交通支付服务创新作为支付业务整体生态系统的一部分所存在的问题,并在COVID-19大流行的背景下为支付服务的创新发展和培训支付系统找到方向。该研究采用系统的方法和理论方法来概括和比较数据,对俄罗斯支付服务市场的特征进行结构化描述。提出了公共交通支付服务和列车支付系统创新发展的建议方向,建议在经济数字创新的总体系统中实施(将自动票价支付系统集成到统一的州和市政服务系统中,将所有类型的交通工具的所有城际和城际承运人纳入客运服务的自动支付系统;运输漫游/系统的相互整合,引入不同区域的差别化票价支付,扩大支付工具的范围,运输公司服务的财政化,过渡到完全自动化的火车支付系统,完全拒绝列车员的实际存在)。
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Retail payments on public transportation under conditions of COVID-19
The pandemic has been a catalyst for both negative and positive developments in public transport fares. In the field of public transport, total automation of all segments of passenger public transport is required. The purpose of the study is to substantiate the problems of innovating payment services in public transport as part of the overall ecosystem of the payment business and to find directions for the innovative development of payment services and train payment systems in the context of the COVID-19 pandemic. The study uses a systematic approach and theoretical methods for generalizing and comparing data, a structured description of the characteristics of the Russian payment services market. The proposed directions of innovative development of payment services and train payment systems in public transport are proposed to be implemented in the general system of digital innovation of the economy (integration of automated fare payment systems into a unified system of state and municipal services, inclusion of all intracity and intercity carriers of all types of transport into the automated payment system for passenger transport services, transport roaming / mutual integration of systems, introduction of differentiated fare payment by zones, expansion of the range of payment instruments, fiscalization of the services of transport companies, the transition to a fully automated system of payment for the train with a complete rejection of the physical presence of conductors).
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