城市目的地特征维度分析与形象定位

IF 0.5 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Almatourism-Journal of Tourism Culture and Territorial Development Pub Date : 2018-07-23 DOI:10.6092/ISSN.2036-5195/8134
G. Andersson, S. Abbasian
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引用次数: 2

摘要

城市旅游业以其独特的特点和形象,在过去的几十年里有了很大的发展。同时,目的地开发和形象营销的复杂性增加,缺乏形象定位的分析工具。目的是探讨城市目的地形象和特征作为目的地营销和发展的前提条件,以及如何分析城市目的地形象和特征的定位。以城市目的地特征、游客目的地形象和游客细分为主要理论框架。本文选择了一种探索性质的研究方法,并对目的地斯德哥尔摩的图像进行了案例研究。对游客部分、国际学生和目的地专家进行了定性访谈。研究表明,目的地专家已经评估了城市目的地特征区域的组合,这些区域可以开发。此外,游客对城市目的地的形象有几个方面的思维定势和整体表达,可以在目的地营销中使用,将当前的形象位置转变为期望的形象位置。为了确定一个期望的位置,六个分析维度被发现是有用的:期望定位,需求和供应,游客细分,目的地概括,访问过程和表达类型。分析维度基于相关的二分类方面。所使用的维度的效果被称为“定位杠杆效应”,其主要目的是获得竞争优势,并与其他目的地区分开来。
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Analysis Dimensions of City Destination Character and Image Positioning
City tourism, with its unique character and image, has increased considerably over the last decades. At the same time, the complexity of destination development and image marketing has increased, and there is a lack of analysis tools for image positioning. The purpose is to investigate city destination image and character as prerequisites for destination mar­keting and development and how the image and character position can be analysed. City destination character, visitor destination image and visitor segments are used as the main theoretical framework.  An exploratory qualitative study approach has been chosen with an image case study of destination Stockholm. Qualitative interviews were conducted with the visitor segment international students and destination specialists. The study shows that desti­nation specialists have assessed a combination of city destination characteristic areas, which can be developed. Furthermore, visitors have a mind­set of several image aspects and holistic expressions for city destinations that can be used in destination marketing to change the current image position into the desired one. In order to determine a desired position, six analysis dimensions have been found useful: Desired positioning, Demand and supply, Visitor segmentation, Destination generalisation, Visit process and Expression type. The analysis dimensions are based on relevant dichotomous aspects. The effects of the used dimensions are called “positioning leverage effects”, and their main aim is to obtain a competitive advantage and to differentiate to other destinations.
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