Cultural Research in the Production and Operations Management Field

We summarize and categorize Operations Management (OM) research on two inter-related types of “culture”: exogenous, or national culture and endogenous, or organizational culture. OM cultural research is far less than one percent of total OM research. We posit that of that small amount, much of OM cultural research is based on numerical approaches that have questionable validity. Qualitative work is highlighted. In addition to being a guide for research, this article is meant to provide substantive examples for teaching the importance of culture in OM. Richard Metters, Donna Marshall and Mark Pagell (2019), “Cultural Research in the Production and Operations Management Field”, Foundations and Trends® in Technology, Information and Operations Management: Vol. 13, No. 1-2, pp 1–150. DOI: 10.1561/0200000054. Full text available at: http://dx.doi.org/10.1561/0200000054