{"title":"客座评论:一个不同的工作世界:共享经济和(in)公平、身份和奖励","authors":"Y. Suseno, C. Rowley","doi":"10.1108/pr-04-2023-915","DOIUrl":null,"url":null,"abstract":"Introduction The world of work has significantly changed in recent years. For a long period of time, the focus has been on more conventional forms, such as full-time factory and office-based forms with their contractual relationships andmanagement. However, there have always beenwork that are labelled as “non-traditional” forms of work. To describe the changing nature of work, a range of terms are increasingly used, often interchangeably, in not only common parlance and the media, but also academia. These include gig, on-demand, freelance, contract or otherwise non-permanent work. The concept of the sharing economy, defined as the sharing of goods and services for commercial and non-commercial purposes via digital platforms without the transfer of ownership (Acquier et al., 2017; Benoit et al., 2017; Klarin and Suseno, 2021), has been considered as an umbrella term of these “non-traditional” forms of work. This covers the sharing of goods and services in areas ranging from accommodation, transportation, travel, durables and consumer goods to professional and personal services. The key element of the sharing economy is a shift from owning goods and resources to sharing them (Belk, 2014; Gerwe and Silva, 2020). The sharing economy has essentially created a new business model that enables individuals to collaboratively utilise “idle” assets and services and facilitates a wide range of exchanges around the world (Eckhardt and Bardhi, 2015). Scholars have drawn attention to how the sharing economy fosters innovations (Weber et al., 2019) and enables peer-to-peer sharing which gives users access to services and “owners” offering those services (Benjaafar et al., 2019). Studies on the sharing economy have also highlighted that the new type of economy lowers transaction costs for users and providers (Lamberton and Rose, 2012; Munger, 2018) and promotes flexible working arrangements (De Stefano, 2015; Sundararajan, 2016). The rapid development and spread of ubiquitous and cheap technologies mean the pervasiveness of non-traditional work has broadened in scope and reach. One early example was “Mechanical Turk”, a website owned and operated by Amazon since its creation in 2005. The name comes from an 18th century chess-playing device where challengers competed against the Turk, believing they were competing against a mechanised, automated machine. However, it was an illusion as in fact challengers competed against a person hidden inside. The platform was intended to exploit the fact that humans can easily perform certain tasks that were difficult for computers by connecting those whowanted research done with those whowere willing to do it. Technology has undoubtedly served as the intermediary, in the form of a platform, acting as a bridge between providers and users (Kumar et al., 2018). This business model was popularised by two Silicon Valley start-ups, Airbnb in 2007 and Uber in 2009, with now a lot more platform providers and participants in the sharing economy. The concept of the sharing economy, which includes gig work, has not only been covered by the media, but it has also permeated popular lexicon and culture, such as films. A good example of this is “Sorry We Missed You” from Ken Loach in 2019. This is a vivid portrayal about family life in the gig economy with a parcel delivery company and care provider. 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To describe the changing nature of work, a range of terms are increasingly used, often interchangeably, in not only common parlance and the media, but also academia. These include gig, on-demand, freelance, contract or otherwise non-permanent work. The concept of the sharing economy, defined as the sharing of goods and services for commercial and non-commercial purposes via digital platforms without the transfer of ownership (Acquier et al., 2017; Benoit et al., 2017; Klarin and Suseno, 2021), has been considered as an umbrella term of these “non-traditional” forms of work. This covers the sharing of goods and services in areas ranging from accommodation, transportation, travel, durables and consumer goods to professional and personal services. The key element of the sharing economy is a shift from owning goods and resources to sharing them (Belk, 2014; Gerwe and Silva, 2020). The sharing economy has essentially created a new business model that enables individuals to collaboratively utilise “idle” assets and services and facilitates a wide range of exchanges around the world (Eckhardt and Bardhi, 2015). Scholars have drawn attention to how the sharing economy fosters innovations (Weber et al., 2019) and enables peer-to-peer sharing which gives users access to services and “owners” offering those services (Benjaafar et al., 2019). Studies on the sharing economy have also highlighted that the new type of economy lowers transaction costs for users and providers (Lamberton and Rose, 2012; Munger, 2018) and promotes flexible working arrangements (De Stefano, 2015; Sundararajan, 2016). The rapid development and spread of ubiquitous and cheap technologies mean the pervasiveness of non-traditional work has broadened in scope and reach. One early example was “Mechanical Turk”, a website owned and operated by Amazon since its creation in 2005. The name comes from an 18th century chess-playing device where challengers competed against the Turk, believing they were competing against a mechanised, automated machine. However, it was an illusion as in fact challengers competed against a person hidden inside. The platform was intended to exploit the fact that humans can easily perform certain tasks that were difficult for computers by connecting those whowanted research done with those whowere willing to do it. Technology has undoubtedly served as the intermediary, in the form of a platform, acting as a bridge between providers and users (Kumar et al., 2018). This business model was popularised by two Silicon Valley start-ups, Airbnb in 2007 and Uber in 2009, with now a lot more platform providers and participants in the sharing economy. The concept of the sharing economy, which includes gig work, has not only been covered by the media, but it has also permeated popular lexicon and culture, such as films. A good example of this is “Sorry We Missed You” from Ken Loach in 2019. This is a vivid portrayal about family life in the gig economy with a parcel delivery company and care provider. 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引用次数: 0
摘要
近年来,职场发生了巨大的变化。在很长一段时间里,人们关注的是更传统的形式,比如全职工厂和以办公室为基础的形式,以及它们的合同关系和管理。然而,总有一些工作被贴上了“非传统”工作形式的标签。为了描述不断变化的工作性质,越来越多地使用一系列术语,这些术语通常可以互换,不仅在日常用语和媒体中,而且在学术界也是如此。这些包括零工、按需、自由职业、合同或其他非永久性工作。共享经济的概念,定义为在不转移所有权的情况下,通过数字平台为商业和非商业目的共享商品和服务(Acquier et al., 2017;Benoit et al., 2017;Klarin和Suseno, 2021)被认为是这些“非传统”工作形式的总称。这包括从住宿、交通、旅行、耐用品和消费品到专业和个人服务等领域的商品和服务的共享。共享经济的关键要素是从拥有商品和资源到共享它们的转变(Belk, 2014;Gerwe和Silva, 2020)。共享经济实质上创造了一种新的商业模式,使个人能够协同利用“闲置”资产和服务,并促进全球范围内的广泛交流(Eckhardt和Bardhi, 2015)。学者们已经注意到共享经济如何促进创新(Weber等人,2019),并实现点对点共享,使用户能够获得服务和提供这些服务的“所有者”(Benjaafar等人,2019)。关于共享经济的研究也强调,这种新型经济降低了用户和提供者的交易成本(Lamberton and Rose, 2012;Munger, 2018),提倡灵活的工作安排(De Stefano, 2015;Sundararajan, 2016)。无处不在的廉价技术的迅速发展和传播意味着非传统工作的普遍性已经扩大了范围和范围。一个早期的例子是“Mechanical Turk”,这是一个自2005年创建以来由亚马逊拥有和运营的网站。这个名字来自于18世纪的一种国际象棋设备,挑战者们在那里与土耳其人竞争,他们相信自己是在与一台机械化、自动化的机器竞争。然而,这是一种错觉,因为实际上挑战者与隐藏在里面的人竞争。该平台旨在利用这样一个事实,即人类可以轻松地完成某些计算机难以完成的任务,将需要研究的人与愿意做研究的人联系起来。毫无疑问,技术以平台的形式充当中介,充当提供者和用户之间的桥梁(Kumar et al., 2018)。这种商业模式是由两家硅谷初创企业——2007年的Airbnb和2009年的Uber——推广开来的,现在有更多的平台提供商和共享经济的参与者。包括零工在内的共享经济概念不仅被媒体报道,而且还渗透到流行词汇和文化中,比如电影。一个很好的例子是2019年肯·洛奇的《对不起,我们错过了你》。这生动地描绘了在零工经济中,包裹快递公司和护理提供商的家庭生活。客人编辑
Guest editorial: A different world of work: the sharing economy and (in)equity, identity and rewards
Introduction The world of work has significantly changed in recent years. For a long period of time, the focus has been on more conventional forms, such as full-time factory and office-based forms with their contractual relationships andmanagement. However, there have always beenwork that are labelled as “non-traditional” forms of work. To describe the changing nature of work, a range of terms are increasingly used, often interchangeably, in not only common parlance and the media, but also academia. These include gig, on-demand, freelance, contract or otherwise non-permanent work. The concept of the sharing economy, defined as the sharing of goods and services for commercial and non-commercial purposes via digital platforms without the transfer of ownership (Acquier et al., 2017; Benoit et al., 2017; Klarin and Suseno, 2021), has been considered as an umbrella term of these “non-traditional” forms of work. This covers the sharing of goods and services in areas ranging from accommodation, transportation, travel, durables and consumer goods to professional and personal services. The key element of the sharing economy is a shift from owning goods and resources to sharing them (Belk, 2014; Gerwe and Silva, 2020). The sharing economy has essentially created a new business model that enables individuals to collaboratively utilise “idle” assets and services and facilitates a wide range of exchanges around the world (Eckhardt and Bardhi, 2015). Scholars have drawn attention to how the sharing economy fosters innovations (Weber et al., 2019) and enables peer-to-peer sharing which gives users access to services and “owners” offering those services (Benjaafar et al., 2019). Studies on the sharing economy have also highlighted that the new type of economy lowers transaction costs for users and providers (Lamberton and Rose, 2012; Munger, 2018) and promotes flexible working arrangements (De Stefano, 2015; Sundararajan, 2016). The rapid development and spread of ubiquitous and cheap technologies mean the pervasiveness of non-traditional work has broadened in scope and reach. One early example was “Mechanical Turk”, a website owned and operated by Amazon since its creation in 2005. The name comes from an 18th century chess-playing device where challengers competed against the Turk, believing they were competing against a mechanised, automated machine. However, it was an illusion as in fact challengers competed against a person hidden inside. The platform was intended to exploit the fact that humans can easily perform certain tasks that were difficult for computers by connecting those whowanted research done with those whowere willing to do it. Technology has undoubtedly served as the intermediary, in the form of a platform, acting as a bridge between providers and users (Kumar et al., 2018). This business model was popularised by two Silicon Valley start-ups, Airbnb in 2007 and Uber in 2009, with now a lot more platform providers and participants in the sharing economy. The concept of the sharing economy, which includes gig work, has not only been covered by the media, but it has also permeated popular lexicon and culture, such as films. A good example of this is “Sorry We Missed You” from Ken Loach in 2019. This is a vivid portrayal about family life in the gig economy with a parcel delivery company and care provider. Guest editorial
期刊介绍:
Personnel Review (PR) publishes rigorous, well written articles from a range of theoretical and methodological traditions. We value articles that have high originality and that engage with contemporary challenges to human resource management theory, policy and practice development. Research that highlights innovation and emerging issues in the field, and the medium- to long-term impact of HRM policy and practice, is especially welcome.