从底层重新思考电子政务:工作层面的新技能?

Hermann Hill, Tino Schuppan, Katrin Walter
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引用次数: 6

摘要

本文试图确定随着一站式政府的引入,工作水平是否发生了变化,以及在多大程度上发生了变化,IT在这种变化中扮演了什么角色,以及所谓的街头官僚需要哪些新技能或能力。本文介绍了德国电子政务研究所(IfG.CC)与DHV Speyer合作进行的一项正在进行的研究项目的初步结果。
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Rethinking e-government from below: new skills for the working level?
This article seeks to determine whether and to what extent the working level has changed with the introduction of one stop government, what role IT plays in this change, and which new skills or competencies are required for so called street-level bureaucrats. This article presents first results of an ongoing research project of the German Institute for E-Government (IfG.CC), in cooperation with DHV Speyer.
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