是谁把刺插在公民的肉里?发展中国家潜在行政负担的来源

IF 1.6 Q3 PUBLIC ADMINISTRATION Asia Pacific Journal of Public Administration Pub Date : 2023-03-05 DOI:10.1080/23276665.2023.2183873
S.A Bhuiyan, Hasan Muhammad Baniamin
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Who puts the thorn in the citizen’s flesh? Sources underlying administrative burden in a developing country
ABSTRACT This article identifies and analyses sources of administrative burden in the context of developing countries. We explore the case of Bangladesh’s online birth registration system, which has been causing inconveniences for its citizens. By employing qualitative research techniques such as netnography, interviews, and newspaper text analysis, this study analyses and identifies sources causing administrative burden in Bangladesh, and categorises them into two broad groups: state-generated (e.g., strict screening policy, partial digitalisation, redundant documentation, mistakes and correction hassles, and corruption) and citizen-generated problems (e.g., delay in submitting a certificate and broker dependency). When these two sources are acute, they can impose “deprivation costs” on citizens.
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CiteScore
4.50
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20.70%
发文量
25
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