1958年COVID-19大流行期间地区儿科医院入院年龄增加的影响

K. Murtagh, Grace Loye, L. Speirs
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We electronically surveyed staff, young people and their parents/guardians to determine how youth friendly we were using Department of Health England Refreshed ‘You're Welcome' criteria 2017 and identify improvement areas. Respondents had an opportunity for qualitative feedback.Results104 admissions (>14years) in 4 month period: Average age 14.8years. Modal stay 1 day. 78% outside 9–5pm most via emergency department. 43% medical, 20% surgical, 37% specialities. 42% had allied health professional input most frequently crisis mental health team. 65% required follow up. Young people most commonly presented with abdominal pain and mental health presentations were the most frequent discharge diagnosis.Staff survey95 clinical staff responded. 88% had prior experience managing patients >14years. 85% were aware of confidentiality. 94% felt additional adolescent training would or may be beneficial. Staff requested training on mental health, communication, consent/capacity/legalities/safeguarding and empowerment/engagement. Practical issues identified included patient placement, challenging behaviour, equipment size and access to mental health and adult services.Parent/guardian survey37% of admissions. 100% felt their young person was comfortable. 97% felt their young person was involved. 91% felt they were involved. 94% felt patient communication was good. 88% felt the hospital was accessible. 90% felt facilities were age appropriate. 97% would prefer Paediatric admission for their young person over an adult hospital. 75% were advised of confidentiality rules. 58% recalled their young person being offered time with their doctor alone.Young People survey27% of admissions. 88% felt the ward was private. 80% felt comfortable. 85% had a parent/guardian stay. 52% felt there were enough age-appropriate activities. 52% received written information. 88% felt involved. 84% felt comfortable asking questions. 83% thought explanations were good. 78% had the opportunity to talk to their doctor alone. 40% had lifestyle issues discussed. 80% would prefer children's over an adult hospital.Of those patients and parents/guardians surveyed 100% would recommend the service to family and friends. All groups provided useful qualitative feedback.ConclusionsIncreasing the admitting age during covid-19 onset brought extra resource requirements and challenges to our paediatric service. Mental health was a significant component of service use. In spite of challenges young people and their parents/guardians reported good care during their inpatient stay. 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引用次数: 0

摘要

目的:我们的地区儿童医院在Covid-19大流行开始时将青少年的入院截止年龄从14岁提高到16岁。我们希望确定这一变化对招生、资源、员工、年轻人及其父母/监护人的影响。我们希望评估我们的服务是否适合青少年,并找出需要改善的地方。方法收集2020年4月中旬至8月中旬在我们地区儿童医院就诊的年龄≥14岁的年轻人的数据。我们记录主诉、诊断、资源使用、入院时间和随访情况。我们会见了临床工作人员,以确定由此产生的挑战。我们对员工、年轻人和他们的父母/监护人进行了电子调查,以确定我们在使用英国卫生部2017年更新的“不客气”标准时对青少年的友好程度,并确定了改进的地方。受访者有机会获得定性反馈。结果4个月入院104例(>14岁),平均年龄14.8岁。住宿1天。78%的人在晚上9点到5点以外就诊,大多数是通过急诊室就诊。43%是内科,20%是外科,37%是专科42%的人最常求助于危机心理健康小组的专职医疗人员。65%需要随访。最常出现腹痛和心理健康症状的年轻人是最常见的出院诊断。员工调查:95名临床员工回应。88%有管理患者>14年的经验。85%的人知道保密。94%的人认为额外的青少年培训将或可能有益。工作人员要求在心理健康、沟通、同意/能力/合法性/保障和赋权/参与方面进行培训。确定的实际问题包括病人安置、具有挑战性的行为、设备大小以及获得心理健康和成人服务的机会。家长/监护人调查占入学人数的37%。100%的人觉得他们的年轻人很舒服。97%的人认为他们的年轻人参与其中。91%的人认为他们参与其中。94%的患者认为患者沟通良好。88%的人认为医院很方便。90%的人认为设施适合年龄。97%的人更愿意让他们的孩子去儿科而不是成人医院。75%的人被告知保密规则。58%的人回忆说,他们的孩子有时间单独和医生在一起。年轻人占录取率的27%。88%的人认为病房是私人的。80%的人觉得很舒服。85%的人有父母/监护人住宿。52%的人认为有足够的适合年龄的活动。52%的人收到书面信息。88%的人感到参与其中。84%的人觉得提问很舒服。83%的人认为解释是好的。78%的人有机会单独与医生交谈。40%的人讨论过生活方式问题。80%的人更喜欢儿童医院而不是成人医院。在接受调查的患者和家长/监护人中,100%的人会向家人和朋友推荐这项服务。所有小组都提供了有用的定性反馈。结论提高新冠肺炎发病期住院年龄给儿科服务带来了额外的资源需求和挑战。心理健康是服务使用的一个重要组成部分。尽管面临挑战,但年轻人及其父母/监护人报告说,他们在住院期间得到了良好的照顾。确定的需要改进的关键领域包括:提供专门的青少年住院病人、加强与精神保健服务的结合、增加对工作人员的培训以及更好地提供适合年龄和大小的设备、设施、专门知识和地产。
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1958 Impacts of admission age increase to a regional paediatric hospital during COVID-19 pandemic
ObjectivesOur Regional Children's Hospital increased admission cut-off age for young people from their 14th to their 16th birthday at the onset of the Covid-19 pandemic. We wished to determine implications of this change on admissions, resources, staff, young people and their parents/guardians. We wished to assess how youth friendly our service was and identify improvement areas.MethodsWe collected data on admissions of young people aged ≥14years to our regional children's hospital mid-April to mid-August 2020. We recorded presenting complaint, diagnosis, resource use, admission duration and follow up. We met clinical staff to ascertain resultant challenges. We electronically surveyed staff, young people and their parents/guardians to determine how youth friendly we were using Department of Health England Refreshed ‘You're Welcome' criteria 2017 and identify improvement areas. Respondents had an opportunity for qualitative feedback.Results104 admissions (>14years) in 4 month period: Average age 14.8years. Modal stay 1 day. 78% outside 9–5pm most via emergency department. 43% medical, 20% surgical, 37% specialities. 42% had allied health professional input most frequently crisis mental health team. 65% required follow up. Young people most commonly presented with abdominal pain and mental health presentations were the most frequent discharge diagnosis.Staff survey95 clinical staff responded. 88% had prior experience managing patients >14years. 85% were aware of confidentiality. 94% felt additional adolescent training would or may be beneficial. Staff requested training on mental health, communication, consent/capacity/legalities/safeguarding and empowerment/engagement. Practical issues identified included patient placement, challenging behaviour, equipment size and access to mental health and adult services.Parent/guardian survey37% of admissions. 100% felt their young person was comfortable. 97% felt their young person was involved. 91% felt they were involved. 94% felt patient communication was good. 88% felt the hospital was accessible. 90% felt facilities were age appropriate. 97% would prefer Paediatric admission for their young person over an adult hospital. 75% were advised of confidentiality rules. 58% recalled their young person being offered time with their doctor alone.Young People survey27% of admissions. 88% felt the ward was private. 80% felt comfortable. 85% had a parent/guardian stay. 52% felt there were enough age-appropriate activities. 52% received written information. 88% felt involved. 84% felt comfortable asking questions. 83% thought explanations were good. 78% had the opportunity to talk to their doctor alone. 40% had lifestyle issues discussed. 80% would prefer children's over an adult hospital.Of those patients and parents/guardians surveyed 100% would recommend the service to family and friends. All groups provided useful qualitative feedback.ConclusionsIncreasing the admitting age during covid-19 onset brought extra resource requirements and challenges to our paediatric service. Mental health was a significant component of service use. In spite of challenges young people and their parents/guardians reported good care during their inpatient stay. Key areas identified for improvement include having specialist adolescent inpatient provision, greater integration with mental health services, additional staff training and better availability of age and size appropriate equipment, facilities, expertise and estate.
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