CHI 99 SIG: automated data collection for evaluating collaborative systems

The purpose of this CHI 99 Special Interest Group (SIG) session was to share lessons learned about using automated logging techniques to collect data for evaluating collaborative (multi-user) systems. Automated logging techniques are frequently used in evaluating the human-computer interaction of single-user systems. There has been much less experience in using logging techniques for evaluating collaborative systems, thus prompting the SIG proposal. We discussed issues surrounding using logging systems, methods, and metrics to collect data that are useful for evaluating collaborative systems.