The Dark Side of Technology-Enabled Teaching: Impact of Technostress on Student Performance

This study validates an instrument used to measure technostress creators, technostress support mechanisms, and their negative impact on students' satisfaction and performance. A research model is developed based on the stimulus, organism, and response model to analyse the mediating effect of technostress creators and understand how technostress inhibitors influence students' satisfaction and their performance. A group of 206 students from India pursuing higher education were selected as a sample to validate this model. Technostress creators act as a mediator between technostress inhibitors and students' satisfaction and their performance, while technostress inhibitors positively influence student satisfaction and performance indirectly. Insights from this study will enable higher education institutions to identify the students who are finding technology-based education problematic and help preserve their wellbeing by following supportive strategies to reduce stress and enhance the students' active participation in technology-based education.