从护理人员的角度评价班加西儿童医院患者安全文化

Ainas Eltarhuni, Hajir Tawfeeq, Jebril El-Abidi
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引用次数: 0

摘要

背景:患者安全是卫生保健质量的一个重要组成部分,在世界范围内被视为一个重要问题。本研究旨在评估护士的病人安全文化(PSC),并调查需要改进的不足之处。方法:对班加西儿童医院护士进行描述性横断面研究。一份包含12个维度的自我管理问卷用于评估医院对PSC的调查,包括患者安全等级和报告的事件数量。结果:发放问卷118份,回收问卷87份,回复率为73.7%。PSC的总阳性反应率为47%。正面得分最高的维度和被认为具有优势的领域是单位内部的团队合作(72%)。正面回应率最低的维度是错误非惩罚性回应(30%)。结论:提高PSC应成为医院管理者的首要任务。应鼓励工作人员自发地、毫无畏惧地报告错误。
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Assessment of patient safety culture in benghazi children's hospital from the viewpoint of nursing staff
Background: patient safety is a critical component of health-care quality, and it is considered as an important issue worldwide. This study aimed to assess patient safety culture (PSC) among nurses and to investigate the areas of deficiencies for improvement. Methods: A descriptive cross-sectional study was conducted on nurses working at Benghazi Children's Hospital. A self-administered questionnaire containing 12 dimensions was used to assess the Hospital Survey on PSC including patient safety grade and number of events reported. Results: Only 87 of the total 118 distributed questionnaires were returned, giving a response rate of 73.7%. The overall positive response rate of PSC was 47%. The dimension with the highest positive score and considered areas of strength were teamwork within units (72%). The dimension with the lowest percentage of positive response rate was nonpunitive response to error (30%). Conclusion: Improving PSC should be a priority among hospital administrators. Staff should be encouraged to report errors spontaneously and without any fear.
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