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引用次数: 1

摘要

组织公民行为具有超越正式角色要求和广泛参与组织利益的特点。以往对组织公民行为的研究普遍认为,组织公民行为与组织功能之间存在着重要的关系。但是,很少有研究恢复组织公民行为促进组织绩效和有效性的内在机制。基于社会嵌入理论,本文提出组织公民行为,特别是社会参与、倡导参与、功能参与和任务关注,有助于个体之间的内部学习、探索性学习、突发性学习和剥削性学习,从而提升组织功能和绩效。最后,简要论述了该分析框架的理论贡献,并对未来的研究方向提出了建议。
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Learning through organizational citizenship behavior
Organizational citizenship behavior (OCBs) be characterized with going beyond formal role requirements and wide participation for organizational interests. Previous research on organizational citizenship behavior draw a general conclusion that organizational citizenship behavior had a critical relation with organizational functioning. But little work recovers the internal mechanism by which organizational citizenship behavior facilitate organizational performance and effectiveness. Based on social embeddedness theory, this paper proposes that organizational citizenship behavior, especially, the social participation, advocacy participation, functional participation and focus on tasks contribute to internal learning, explorative learning, emergent learning, and exploitation learning between individual, and consequently enhance organizational functioning and performance. In the last section the paper briefly discussed the theoretical contributions of the analysis framework and give suggestion about future research direction.
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