知识共享过程的推动者及其对创新的影响

Carmen Camelo Ordaz , Joaquín García Cruz , Elena Sousa Ginel
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引用次数: 31

摘要

本文有两个目的。首先,识别知识共享驱动因素;其次,分析知识共享过程对创新绩效的影响。关于第一个目标,考虑了两组因素:动机因素,如情感承诺和高投入人力资源管理实践;以及创造分享知识机会的因素,包括非正式沟通、有组织的团队合作以及信息和通信技术。这些假设在87家西班牙创新型公司的样本中得到了检验。结果表明,两种动机因素均对知识共享程度产生正向影响,情感承诺在高投入实践与知识共享之间起部分中介作用。就机会因素而言,只有那些允许面对面互动的因素,如非正式沟通和团队合作,才是鼓励知识共享过程的有效机制。最后,组织内部的知识共享对创新绩效有正向影响。
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Facilitadores de los procesos de compartir conocimiento y su influencia sobre la innovación

This paper pursues two aims. Firstly, to indentify knowledge sharing enablers, and secondly, to analyze the effect of knowledge sharing processes on innovation performance. Regarding the first aim, two groups of factors have been considered: motivational factors, such as affective commitment and high involvement human resource management practices; and factors that create the opportunity to share knowledge, including informal communication, structured teamwork and information and communication technologies. Hypotheses have been tested on a sample of 87 Spanish innovative firms. Results show that both motivational factors positively influence the extent to which knowledge is shared, playing affective commitment a partial mediator role between high involvement practices and knowledge sharing. Regarding opportunity factors, only those that allow face to face interactions, such as informal communication and teamwork, represents effective mechanisms to encourage knowledge sharing processes. Finally, knowledge sharing within the organization positively affects innovation performance.

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