整合和综合护理的动态:对医生组织的探索性研究。

IF 1.7 3区 医学 Q3 HEALTH POLICY & SERVICES Health Care Management Review Pub Date : 2023-01-01 DOI:10.1097/HMR.0000000000000356
Jonathan R Clark, Maike Tietschert, Michaela Kerrissey, Mark Friedberg, Sara J Singer
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引用次数: 0

摘要

背景:即使在结构相似的组织中,医疗保健的整合程度也存在很大差异,但关于医生组织(POs)在促进或抑制整合护理方面所做的研究有限。目的:本研究的目的是探讨使POs整合护理的动态。方法/方法:我们根据患者对综合护理的看法,在一项调查中对POs分层样本进行了排名。我们采访了10个排名靠前的医院和3个排名靠后的医院的专业人员、患者和家属,了解他们对复杂病情患者的护理过程。我们从访谈数据中得出与整合相关的主题,并量化了它们的流行程度。使用准统计方法,我们探讨了主题之间的关系及其与患者对综合护理的看法的关联。结果:从6104个编码引用中,我们得到了一组代表集成视角、集成参与机制和集成失败的主题。POs经历了频繁的集成失败。由于功能、人际关系和利益相关者参与机制的结合,排名较高的POs经历这些失败的频率较低,这些机制似乎是相互补充的。集成视角,包括以人为本和面向系统的心态,似乎在产生这些集成动态方面发挥了作用。结论:提供综合护理取决于PO限制整合失败的能力,使提供者的注意力集中在患者身上。在基于注意力的观点的基础上,我们提出了一个框架,表明这种能力是整合视角和整合参与机制的功能。实践启示:对提供更多综合护理感兴趣的组织应该采用各种互补的整合参与机制,并通过在组织决策者中培养以人为本和以系统为导向的心态来促进这些努力。
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The dynamics of integration and integrated care: An exploratory study of physician organizations.

Background: Substantial variation exists in how well health care is integrated, even across similarly structured organizations, yet research about what physician organizations (POs) do that enables or inhibits integrated care is limited.

Purpose: The aim of this study was to explore the dynamics that enable POs to integrate care.

Methodology/approach: We ranked a stratified sample of POs according to patient perceptions of integrated care, as measured in a survey. We interviewed professionals, patients, and family members in 10 higher and 3 lower ranked POs about the process of caring for patients with complex conditions. We derived integration-related themes from the interview data and quantified their prevalence. Using a quasi-statistical approach, we explored relationships among themes and their associations with patient perceptions of integrated care.

Results: From 6,104 coded references, we derived a set of themes representing integration perspectives, integration engagement mechanisms, and integration failures. POs experienced frequent integration failures. Higher ranked POs experienced these failures less often because of a combination of functional, interpersonal, and stakeholder engagement mechanisms, which appear to complement one another. Integration perspectives, including both people-oriented and systems-oriented mindsets, appear to play a role in generating these integration dynamics.

Conclusion: Delivering integrated care depends on a PO's ability to limit integration failures, keeping provider attention focused on patients. Building on the attention-based view, we present a framework suggesting that this ability is a function of both integration perspectives and integration engagement mechanisms.

Practice implications: POs interested in delivering more integrated care should employ a variety of complementary integration engagement mechanisms and facilitate these efforts by nurturing both people-oriented and system-oriented mindsets among PO decision-makers.

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来源期刊
Health Care Management Review
Health Care Management Review HEALTH POLICY & SERVICES-
CiteScore
4.70
自引率
8.00%
发文量
48
期刊介绍: Health Care Management Review (HCMR) disseminates state-of-the-art knowledge about management, leadership, and administration of health care systems, organizations, and agencies. Multidisciplinary and international in scope, articles present completed research relevant to health care management, leadership, and administration, as well report on rigorous evaluations of health care management innovations, or provide a synthesis of prior research that results in evidence-based health care management practice recommendations. Articles are theory-driven and translate findings into implications and recommendations for health care administrators, researchers, and faculty.
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