Evaluation of routine practices of dispensing pattern among community pharmacists in Can Tho city, Vietnam: A cross-sectional simulated patient approach.

IF 1.6 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Journal of Public Health Research Pub Date : 2023-07-01 DOI:10.1177/22799036231196681
Phuc Hung Nguyen, Phuong Thuy Nguyen, Thi My Huong Vo, Thi Tuyet Minh Nguyen
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Abstract

Background: Drugstores are preferred patients' channels of contact when getting minor ailments. Given the hike in both the prevalence and severity of influenza and acute childhood diarrhea, the role, and performances of pharmacy staff should be examined.

Design and methods: A team of pharmacy students was voluntarily recruited and trained to play the role of simulated customer visiting 228 chosen community pharmacies in six districts in Can Tho city. This process is conducted from 2021 to 2022.

Results: The study reveals detailed information about symptoms is the most common inquiry (99.2% in scenario 1). The consulting quality is poor, 85% of instances recorded to have no medical guidelines for influenza circumstances. Meanwhile, nearly four-fifths of pharmacists provide instructions on dosage intake. It is also found that length of services is statistically different between influenza and watery diarrhea (p < 0.05, CI = 95%).

Conclusions: Clinical practices of community pharmacists, overall, are disappointing and far below expectations.

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评估在芹苴市,越南社区药剂师的配药模式的常规做法:一个横断面模拟病人方法。
背景:药房是小病患者首选的接触渠道。鉴于流行性感冒和急性儿童腹泻的发病率和严重程度都在上升,应审查药房工作人员的作用和表现。设计与方法:自愿招募并培训一组药学专业学生,让他们在芹苴市六个区选择228家社区药店,扮演模拟顾客的角色。这个过程从2021年到2022年进行。结果:该研究显示,症状的详细信息是最常见的询问(99.2%的场景1)。咨询质量较差,85%的病例记录没有流感情况的医疗指南。同时,近五分之四的药剂师提供剂量摄入说明。流感和水样腹泻的服务时间也有统计学差异(p < 0.05, CI = 95%)。结论:总体而言,社区药师的临床实践令人失望,远低于预期。
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来源期刊
Journal of Public Health Research
Journal of Public Health Research PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-
CiteScore
3.70
自引率
4.30%
发文量
116
审稿时长
10 weeks
期刊介绍: The Journal of Public Health Research (JPHR) is an online Open Access, peer-reviewed journal in the field of public health science. The aim of the journal is to stimulate debate and dissemination of knowledge in the public health field in order to improve efficacy, effectiveness and efficiency of public health interventions to improve health outcomes of populations. This aim can only be achieved by adopting a global and multidisciplinary approach. The Journal of Public Health Research publishes contributions from both the “traditional'' disciplines of public health, including hygiene, epidemiology, health education, environmental health, occupational health, health policy, hospital management, health economics, law and ethics as well as from the area of new health care fields including social science, communication science, eHealth and mHealth philosophy, health technology assessment, genetics research implications, population-mental health, gender and disparity issues, global and migration-related themes. In support of this approach, JPHR strongly encourages the use of real multidisciplinary approaches and analyses in the manuscripts submitted to the journal. In addition to Original research, Systematic Review, Meta-analysis, Meta-synthesis and Perspectives and Debate articles, JPHR publishes newsworthy Brief Reports, Letters and Study Protocols related to public health and public health management activities.
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