Knowledge Management as a Transforming Axis in Organizations

Abstract

: Objective: This empirical study evaluated the scope of knowledge management as a transforming agent in organizations, which allows an efficient administration in the directive and managerial structure. Thus, it was revealed that knowledge management works as a transforming motive in the private or public organizational context. Method: The analysis of the information was carried out under a mixed approach, with a descriptive statistical foundation from surveys and combined with the participant observation technique for an approach to the behavior of the organizational environment. Results: the quantitative and qualitative results and findings showed relationships with positive and significant results when exploiting knowledge management from different variables in the organization, both endogenous and exogenous. Discussions: The organizational variables used were adequate and positively expressed knowledge management as a transformer in the administrative activity of the organization; which allows establishing assertive methodologies to achieve the established objectives and open lines of future research. Conclusions: The findings concretely and effectively confirmed that knowledge management allows for the proper structuring of organizational activities that improve actions and aligns them conveniently; Likewise, it is consistent with external participation, expressing a generalized scope for the different configurations in the entities.