Student Employee Attendance Point System

Abstract

Are your student employees reliable? Do they show up for their shifts? Through attending SIGUCCS conferences we have learned that many other institutions are struggling with developing attendance policies that get their students into work. We have developed a point system that is working very well that we would like to share. We started with a 3 strikes you're out base and built on that. A no-call, no-show is worth 5 points and at 15 points we terminate. We have a point structure for late and sick shifts to complete the system. All of this information is covered during new Lab Assistant orientation and is published online where the students can review it. Each time a student accrues points we send them an email telling them how many points were added and what their total is for the semester. We meet with them when they reach 10 points to go over their points so far and to make sure they understand that they will be terminated if they reach 15 points. We reset their points at the beginning of finals week. Points accrued during finals week carry over to the next semester. We typically run with between 100 and 110 students and we terminate between 1 and 6 students each semester for attendance reasons. We feel that these numbers are great and thus demonstrate the effectiveness of our system.