Adoption of blockchain in the supply chain to improve quality of product and customer service in manufacturing sectors

Abstract

Supply Chain being has become predominate in a world where markets are global, heterogeneous, and complex and in which costumers expect a high level of quality, this can be effectuated by incorporating blockchain and its correlated appliance in the supply chain, and consider the most important parameters and constraints in the is process to improve upon. Manufacturing firms strive to enhance the quality of products and to reduce the time involved in the composition of the products by the creation of grading units for different products and certifying it before it reaches the customer. Blockchain can be an effective tool in this process by initiating real-time data collection, as it stipulates data being updated automatically in the form of blocks from the initial stage to the final stage. Since blockchain consists of hash and algorithms, which has to granted or verified with the previous hash. Obtaining a final quality certificate on a particular product by satisfying all the parameters about blocks will be an effective and efficient technique to elevate upon. Considering the current scenario of products developed being deficient of the affirmed quality and leading to dejected customer gratification, this research can empower manufacturing sectors and to stay on par with the global competence and have better conception over customers.