Exploring the Use of Social Communications Technologies in Tasks and Its Performance in Organizations

C. Koo, Jason J. Jung, D. Lee
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引用次数: 1

Abstract

Social communication technologies (SCT) might be alternative sources of knowledge diffusion and enable employee to achieve their goals. We have investigated that the effects of SCT in the relationship with tasks and social aspects toward task performance. This study can contribute the understanding of contemporary social media usage and its performance in organizations. We collected survey data of 280 employees in companies and analyze it with multivariate regression analysis. In sum, our findings are as followings: Characteristics of tasks (analyzability, urgency, complex) influence the use of SCT and social aspects (social influence, social affinity) moderate the relationship between the tasks and the use of SCT.
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探索社会通信技术在任务中的使用及其在组织中的表现
社会沟通技术(SCT)可能是知识传播的另一种来源,使员工能够实现他们的目标。我们研究了SCT在任务和社会方面对任务绩效的影响。本研究有助于理解当代社会媒体的使用及其在组织中的表现。我们收集了280名企业员工的调查数据,并进行多元回归分析。综上所述,我们的研究结果如下:任务特征(可分析性、紧迫性、复杂性)影响SCT的使用,而社会因素(社会影响力、社会亲和力)调节任务与SCT使用之间的关系。
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