Bruna Diirr, Claudia Cappelli, Douglas Oliveira, Gleison Santos, J. Borges
{"title":"Supporting Interorganizational Relationships Management","authors":"Bruna Diirr, Claudia Cappelli, Douglas Oliveira, Gleison Santos, J. Borges","doi":"10.1145/3535511.3535533","DOIUrl":null,"url":null,"abstract":"Context: Interorganizational relationships have been an option for organizations to remain competitive. They allow resource sharing and collaboration to handle opportunities better. Problem: However, involved organizations may have distinct characteristics, which increase conflicts, influence their alignment, and even lead to interorganizational relationship failure. Solution: To handle such an issue, we outline FIRM, a framework for interorganizational relationships management. IS Theory: A socio-technical theory, which interrelates people-organizations-technology, was adopted for understanding interorganizational relationships and developing FIRM. Method: FIRM was used in a case study of a governmental interorganizational relationship to understand this partnership characteristics/dynamic/issues, besides evaluating FIRM’s potential to systematize interorganizational relationships management. It has a descriptive nature, and we adopted a qualitative approach for results analysis. Summary of Results: Results indicate that FIRM adheres to the depicted partnership reality, helps teams during interorganizational relationships management, and minimizes faced issues since all steps/ associated activities were identified or could be practiced to a greater/lesser degree. Contributions and Impact in the IS area: FIRM benefits interorganizational relationships management since it assists involved parties to become more integrated, prepared to interoperate processes/information, and achieve mutual goals. Moreover, a clear understanding of interorganizational relationships’ social perspective allows proposing technologies that support associated needs, work, and collaboration.","PeriodicalId":106528,"journal":{"name":"Proceedings of the XVIII Brazilian Symposium on Information Systems","volume":"119 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the XVIII Brazilian Symposium on Information Systems","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3535511.3535533","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1
Abstract
Context: Interorganizational relationships have been an option for organizations to remain competitive. They allow resource sharing and collaboration to handle opportunities better. Problem: However, involved organizations may have distinct characteristics, which increase conflicts, influence their alignment, and even lead to interorganizational relationship failure. Solution: To handle such an issue, we outline FIRM, a framework for interorganizational relationships management. IS Theory: A socio-technical theory, which interrelates people-organizations-technology, was adopted for understanding interorganizational relationships and developing FIRM. Method: FIRM was used in a case study of a governmental interorganizational relationship to understand this partnership characteristics/dynamic/issues, besides evaluating FIRM’s potential to systematize interorganizational relationships management. It has a descriptive nature, and we adopted a qualitative approach for results analysis. Summary of Results: Results indicate that FIRM adheres to the depicted partnership reality, helps teams during interorganizational relationships management, and minimizes faced issues since all steps/ associated activities were identified or could be practiced to a greater/lesser degree. Contributions and Impact in the IS area: FIRM benefits interorganizational relationships management since it assists involved parties to become more integrated, prepared to interoperate processes/information, and achieve mutual goals. Moreover, a clear understanding of interorganizational relationships’ social perspective allows proposing technologies that support associated needs, work, and collaboration.