The Proposal of Conditions of Personal Engagement in Knowledge Harvesting

Abstract

Knowledge harvesting is a knowledge management approach focusing on the elicitation and explication of the tacit knowledge residing in an expert. The objectives of knowledge harvesting are to not only succeed in eliciting experts' knowledge but also develop effective training and learning designs as well as their evaluation. However, the successful implementation of such program remains a key challenge. Management needs to develop an understanding of the factors that have significant associations to a successful implementation of such program. Prior research has linked the factors of employees' engagement to their performance level. The purpose of this study is to identify and examine the factors that have significant impacts on the successfulness of knowledge harvesting. This study investigates the relationship between these factors and personal engagement of experts and novices in knowledge harvesting process.