Common Causes and Effects of Technical Debt in Serbian IT: InsighTD Survey Replication

Abstract

Background: The concept of technical debt (TD) describes a phenomenon that impacts software projects and makes them difficult to manage. In recent years, various techniques and best practices in terms of TD management were proposed and although important on its own this knowledge must be complemented with a broader comprehension of what causes TD and what are the effects of TD. This paper presents a replication of the InsighTD survey—a globally distributed family of industrial surveys on causes and effects of TD—and thus amplifies the InsighTD reach and expands its knowledge base. Objective: The research presented in this paper gives insight on the state of practice and understanding of the TD concept alongside with data on causes and effects of TD in the Serbian IT industry. Method: A nation-wide survey, as a part of the InsighTD initiative, was conducted in Serbia in order to obtain feedback from software industry practitioners. Results: In total 93 practitioners from the Serbian IT industry filled out the survey. The results indicate that the concept of TD is broadly distributed, but at the same time it is not widely accepted for use (only 35% of participants had some sort of practical experiences with projects that were TD aware). The top cited causes were: deadlines, ineffective project management, lack of experience, test not performed and misconduct. On the other side the most common effects of TD were: low maintainability, increased effort, rework and low external quality. Conclusion: The research presented in this paper confirms the original study findings that deadlines are the top cited cause of TD. It also identifies new causes of TD in the context of InsighTD, with misconduct being one of the most cited ones. Regarding the effects of TD this research differs in most of the top 10 identified effects from the original study but confirms the occurrence of some effects most cited.