The Impact of Hotel Staff Appraisal to Career Development

Putu Elsa Oktavia Dewi, I. Astawa, N. Ernawati, I. K. Suarta
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引用次数: 6

Abstract

The purpose of this research is to analyze the impact of staff appraisal to the employee career development and how to manage employee career development at a 5-star hotel ini Nusa Dua, Bali. The data used in this research are quantitative data and qualitative data obtained from passive participation observations, obviously or disguised observations, interview, documentation, literature review, and secondary data named Performance Management Objectives. After obtaining the data then tested the validity test and reliability test used SPSS 17. From the 391 employees were taken 198 samples respondents (hotel employees) using Slovin method. The data analysis technique used is Descriptive Statistics Analysis and Qualitative Descriptive Analysis. The results reveal that staff appraisal gave a positive impact to the employee career development. It is because the staff appraisal assists in employee career development and it can be used by the employees as a reference of their performance. Thus, the staff appraisal using Performance Management Objectives has an impact on employee career development through the promotion process which is 12 employees of the hotel are doing promotion in 2019.
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酒店员工评价对职业发展的影响
本研究的目的是分析员工评价对员工职业发展的影响,以及如何管理巴厘岛努沙杜瓦五星级酒店的员工职业发展。本研究使用的数据是通过被动参与观察、明显或隐蔽观察、访谈、文献资料、文献综述以及名为绩效管理目标的辅助数据获得的定量数据和定性数据。获得数据后再用SPSS 17进行效度检验和信度检验。采用Slovin法从391名员工中抽取198名样本受访者(酒店员工)。使用的数据分析技术是描述性统计分析和定性描述性分析。结果表明,员工评价对员工的职业发展具有积极的影响。这是因为员工评价有助于员工的职业发展,可以作为员工绩效的参考。因此,使用绩效管理目标的员工考核通过晋升过程对员工的职业发展产生影响,酒店在2019年有12名员工在进行晋升。
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