Internet of Things (IoT) in E-commerce: For people with disabilities

Abstract

Internet of Things (IoT) is an interconnection between the physical object and digital world. As a result, many e-commerce companies seize the advantages of the IoT to grow their business. However, the world's largest minority are people with disabilities. IoT can lower barriers for the disabled people by offering assistance in accessing information. Increasing Internet accessibility can help to make that happen for both social and economic benefit. This paper presents the proposed integrated framework of the IoT and cloud computing for people with disabilities such as sensory (hearing and vision), motor (limited use of hands) and cognitive (language and learning disabilities) impairments in the context of business-to-consumer e-commerce context. We conclude that IoT-enabled services offer great potential for success of disabled people in the context of online shopping.