It's Better to Be Lucky Than Good: Reflections on Technical Decisions in the Wake of a Pandemic

Nick Pistentis, Truong Nguyen, Viann Ha
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Abstract

In March and April 2020, virtually every institution found themselves scrambling to adapt to the tectonic shift in campus life caused by the COVID-19 pandemic. Fortunately, MSU Denver Information Technology Services found that the department was better positioned than some peers due to a range of strategic and technical decisions that positioned the organization for scalable adaptability. Ranging from service delivery model and client asset management to enterprise systems and information security, this presentation will discuss these topics, analyze the root of the decisions that were made and evaluate areas where the team did not anticipate the needs that arose.
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幸运总比优秀好:大流行后对技术决策的反思
在2020年3月和4月,几乎每个机构都发现自己在争先恐后地适应2019冠状病毒病大流行造成的校园生活的结构性转变。幸运的是,MSU丹佛信息技术服务部发现,由于一系列战略和技术决策使组织具有可扩展的适应性,该部门比一些同行处于更好的位置。从服务交付模型和客户资产管理到企业系统和信息安全,本演讲将讨论这些主题,分析所做决策的根源,并评估团队没有预料到出现需求的领域。
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An Introduction to the Special Interest Group on Internet and Operation Technology (SIG-IOT) of Information Processing Society of Japan (Ver.2021) The COVID-19 Pandemic and Retooling Application Delivery: The Transformation from Physical to Cloud-Based Infrastructure Building a Secure Network during the COVID-19 It's Better to Be Lucky Than Good: Reflections on Technical Decisions in the Wake of a Pandemic What's Your Flight Plan for the Future?: What to Expect When You're NOT Expecting
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