Out of Work, Out of Mind?

Abstract

Smartphones are now ubiquitous and valuable in many professions and yet have also been blamed for creating an ‘always on' culture, blurring boundaries between work and home. Research has shown that checking e-mails out-of-hours via computer makes workers feel more overloaded with work but also increases their sense of coping. A total of 94 participants completed a survey exploring whether the same pattern would emerge for accessing e-mail on smartphones, showing that those who use smartphones for work e-mail experienced lower levels of overload, but not coping, and push notifications were associated with greater use of smartphones for e-mail. However, there were no significant correlations between coping or overload and e-mail use or quantity, suggesting that lower overload is not due to the ability to processes or read more e-mails outside of work.