The Effect of Employee Satisfaction, Organizational Commitment, Organizational Citizenship Behavior on Employee Performance at the Department of Public Works and Spatial Planning of the Bukittinggi City

R. Kurniawan, Bahrudin, Salman Hafiz, Mardiah Hadayanti, A. Putri
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Abstract

The purpose of this study was to analyze the effect of job satisfaction, organizational commitment, Organizational Citizenship Behavior (OCB) on employee performance. The sample consisted of 63 employees at the Bukittinggi City Public Works and Spatial Planning Office. The sampling technique used in this study is total sampling. The analysis technique used was IBM SPSS 20. Job Satisfaction (X1) has a positive effect on Employee Performance (Y) in the Public Works and Spatial Planning Agency in Bukittinggi City. Organizational commitment (X2) and Organizational Citizenship Behavior (OCB) impact negatively on employee performance (Y) at the Department of Public Works and Spatial Planning of Bukittinggi.
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Bukittinggi市公共工程与空间规划部门员工满意度、组织承诺、组织公民行为对员工绩效的影响
本研究旨在分析工作满意度、组织承诺、组织公民行为对员工绩效的影响。样本包括武吉亭吉市公共工程和空间规划办公室的63名员工。本研究采用的抽样技术为全抽样。采用IBM SPSS 20进行分析。武吉亭市公共工程与空间规划局工作满意度(X1)对员工绩效(Y)有正向影响。组织承诺(X2)和组织公民行为(OCB)对武吉亭市公共工程与空间规划部员工绩效(Y)有负向影响。
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