Identifying Challenges for Facilitation in Communities of Practice

Halbana Tarmizi, G. Vreede, I. Zigurs
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引用次数: 38

Abstract

The role of a facilitator is key to the effective establishment and maintenance of communities of practice (COPs). This paper presents challenges faced by facilitators in COPs based on a taxonomy of facilitation tasks inspired by facilitation research in the area of Group Support Systems (GSS). An online survey of the experiences of COP facilitators was conducted to discover which tasks were the most difficult and the most important for COP facilitation. The results show that tasks related to participation are considered by the majority of facilitators to be difficult as well as important. This and other findings can help facilitators in preparing for their role in COPs.
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识别在实践社区促进的挑战
促进者的作用是有效建立和维持实践社区(cop)的关键。本文根据小组支持系统(GSS)领域的促进研究启发的促进任务分类,提出了促进者在cop中面临的挑战。对缔约方会议促进者的经验进行了在线调查,以发现哪些任务对缔约方会议促进者来说是最困难和最重要的。结果表明,大多数辅导员认为与参与相关的任务既困难又重要。这一发现和其他发现可以帮助调解人为其在缔约方会议中的作用做好准备。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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