{"title":"The impact of wireless field force automation on New Zealand trade services organizations","authors":"D. Innes, S. Barnes, Eusebio Scornavacca","doi":"10.1109/ICMB.2005.102","DOIUrl":null,"url":null,"abstract":"Wireless and mobile technologies are changing the way that many organizations operate and do business. Mobile B2E solutions, especially field force automation, have been widely adopted throughout the planet. This paper investigates the impact of wireless field force automation on two New Zealand trade services organizations. The findings demonstrate that wireless technologies can enhance the benefits of traditional field force automation. The paper concludes with recommendations for future practice and research.","PeriodicalId":275276,"journal":{"name":"International Conference on Mobile Business (ICMB'05)","volume":"49 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2005-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"12","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Conference on Mobile Business (ICMB'05)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICMB.2005.102","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 12
Abstract
Wireless and mobile technologies are changing the way that many organizations operate and do business. Mobile B2E solutions, especially field force automation, have been widely adopted throughout the planet. This paper investigates the impact of wireless field force automation on two New Zealand trade services organizations. The findings demonstrate that wireless technologies can enhance the benefits of traditional field force automation. The paper concludes with recommendations for future practice and research.
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