Dynamic Information Retrieval With Chatbots: A Review of Artificial Intelligence Methodology

Abstract

A chatbot is a computer program designed to simulate a conversation with human users, especially over the Internet. Ultimately, the chatbot acts like a virtual assistant or interactive agent in a conversations interface to respond to user queries or messages via communication channel like mobile apps, messenger apps or browser-based applications. Chatbots have become more popular nowadays and most of the companies are implementing them wherever they can to reduce the operation cost. In many cases, human resources are utilized to respond to user queries, where the chatbot can do the same job by searching the data in the system so that the human talent can be used for other advanced tasks. As the advancement in the technology, chatbots are also evaluated in a better way such that they can do some other tasks beyond just answering the textual questions. This paper provides a chatbot based solution for users or candidates, who are searching for a job to apply in a company. This solution makes the job searching and applying process easy, where the user can apply for a job in a few taps without visiting the company website or their mobile app.