Understanding mobile communication and entertainment service usage: a comparison study

Yao-bin Lu, Zhiyu Chen, Bin Wang
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Abstract

Mobile commerce has experienced tremendous growth in China. We explore the antecedents to mobile service usage based on the Theory of Planned Behaviour (TPB) and the decomposed TPB. By examining mobile communication and entertainment service adoption, we find that attitude, subjective norm and perceived behavioural control are determinants of the behavioural intention. Trust and personal innovativeness predict attitude for both services, whereas enjoyment is closely related to attitude in Mobile Entertainment Service (MES) adoption. We also identify differences in the results across the two services examined, indicating separate operational directions for them both theoretically and practically.
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了解移动通信和娱乐服务的使用:一项比较研究
移动商务在中国经历了巨大的增长。基于计划行为理论(TPB)和分解后的TPB,研究了移动服务使用的前因式。通过研究移动通信和娱乐服务的采用情况,我们发现态度、主观规范和感知行为控制是行为意图的决定因素。信任和个人创新预测两种服务的态度,而享受在移动娱乐服务(MES)的采用中与态度密切相关。我们还确定了所研究的两种服务之间结果的差异,指出了它们在理论和实践上的不同操作方向。
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