An Analysis of Jargon Written on the Correspondence by Villas’ Staff in Gianyar, Bali

Luh Nyoman Tri Lilasari
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Abstract

Jargon, as part of a sociolinguistic study, is a language variation consists of technical terms or phrases used by a particular profession or group of individuals. The research focuses on the three points of discussion, i.e. forms, meanings, and functions of jargon found in business correspondence written in email by the staffs of Front Office Department and Sales & Marketing Department in Djanuraga villa and Letung villa in Gianyar. Forms of jargon consist of acronym, abbreviation, word, and phrase. The data was collected by observation methods of the business correspondence sent through email and also interview techniques to the employees of the Front Office department and Sales & Marketing department in the villas. Qualitative descriptive method was used to analyze data in this study. The finding in the forms of jargon that acronym is the most frequent one used in the correspondence, with 23 data and the second is abbreviation with 6 data. Regarding to the meaning of the jargon, the jargon is described clearly to make the staffs understand about the jargon more clearly. According to the finding of the functions of jargon in the correspondence used by villas’ staffs, the data analysis reveals that there are two functions, i.e. providing a technical or specialist language for particular purpose and as a sign of professionalism that showing sufficient work experience and to make communication more effective.
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巴厘岛吉安雅别墅工作人员书信行话分析
作为社会语言学研究的一部分,行话是由特定专业或个人群体使用的技术术语或短语组成的语言变体。本研究的重点是三个讨论点,即在Gianyar的Djanuraga别墅和Letung别墅的前厅部和市场销售部的工作人员在电子邮件中所写的商务信函中发现的行话的形式,含义和功能。术语的形式包括首字母缩略词、缩写词、单词和短语。数据收集的方法是通过邮件发送的业务函件的观察方法,以及对别墅前厅部和市场销售部员工的访谈技巧。本研究采用定性描述方法对资料进行分析。在行话形式中发现,在通信中使用频率最高的是缩略语,有23个数据,其次是缩略语,有6个数据。在行话的含义上,对行话进行清晰的描述,使员工对行话的理解更加清晰。根据别墅工作人员通信中行话的功能发现,数据分析表明行话的功能主要有两种,一是为特定目的提供一种技术或专业语言,二是作为专业的标志,显示足够的工作经验,使沟通更加有效。
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