Mutual Trust in the City Strategy Implementation

Abstract

: This chapter describes benefits of simultaneous implementation of data co-production and co-pro-cessing in crisis management to carry out joint operations of city divisions. Operations are part of the pre-paredness process, which sustain situational awareness of the common resource-based view. Based on the action research, the choice of spreadsheet software was a function for emergency management team, which strengthen mutual trust of the team members. The use of tool brought benefits to the value chain securing by taking into account the customer-oriented functions of the city, and co-processed data analysing. The goal of the value chain securing is to maintain, for example, cost-effective, waste-free assistant logistics, which implements city strategy during the crisis. Experience-based information in the chapter is valuable to assess the implementation of the strategies, and to creating opportunities accelerate recovery from the crisis.