Recommending a TQM model for Indian organizations

Subhash Kakkar, A. Narag
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引用次数: 39

Abstract

Purpose – The purpose of this paper is to explore the meaning of TQM implementation in India and its impact on the Indian organizations' overall performance. This study also aims to prescribe a TQM model for Indian organizations in order to maximize the impact of TQM with predefined concentrated efforts.Design/methodology/approach – A detailed questionnaire, based on current practices and unexplored areas identified by a literature survey, was designed and administered. The questionnaire consists of 11 “Contributing Variables” and nine “Contribution Variables”. The scores for these 20 variables were obtained from different organizations and put to factor analysis.Findings – The result of factor analysis shows the existence of clusters of large correlation coefficients between subsets of these variables. This suggests that these variables could be measuring aspects of the same underlying dimensions. These underlying dimensions, or extracted factors, are four in number and are related to, respectively, effi...
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为印度组织推荐TQM模型
目的-本文的目的是探讨全面质量管理在印度实施的意义及其对印度组织整体绩效的影响。本研究还旨在为印度组织规定一个TQM模型,以便通过预定义的集中努力最大化TQM的影响。设计/方法/方法-根据当前实践和文献调查确定的未开发领域,设计和实施详细的问卷调查。问卷包含11个“贡献变量”和9个“贡献变量”。这20个变量的得分来自不同的组织,并进行因子分析。结果-因子分析的结果显示,这些变量的子集之间存在较大的相关系数集群。这表明,这些变量可以测量相同的潜在维度的各个方面。这些潜在的维度,或提取的因素,共有四个,分别与效率有关。
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